Refunds/Returns
Admissions:
Online admission purchases are refundable prior to redemption at the museum. Refunds are processed in the same way they were paid. If you are unsatisfied with your visit, please see a Visitor Services staff member the same day of visit.
Membership:
Membership purchases are non- refundable and non-transferable. Exclusions may apply. If you have not yet visited the museum, we encourage you to pay general admission on your first visit and upgrade to a membership before leaving the museum.
Programs:
Cancellations and refunds will be honored prior to the close of program registration. Refunds will not be issued after class has begun. If a class is cancelled, refunds will be provided to all registrants in the same way they were purchased.
Admissions:
Online admission purchases are refundable prior to redemption at the museum. Refunds are processed in the same way they were paid. If you are unsatisfied with your visit, please see a Visitor Services staff member the same day of visit.
Membership:
Membership purchases are non- refundable and non-transferable. Exclusions may apply. If you have not yet visited the museum, we encourage you to pay general admission on your first visit and upgrade to a membership before leaving the museum.
Programs:
Cancellations and refunds will be honored prior to the close of program registration. Refunds will not be issued after class has begun. If a class is cancelled, refunds will be provided to all registrants in the same way they were purchased.
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